We value your satisfaction and strive to provide you with high-quality products. If for any reason you are not completely satisfied with your purchase, we offer a 15-day return policy on non-sale items, subject to the following conditions:
Eligibility for Returns:
Items must be returned within 15 days from the date of purchase.
The item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
A valid proof of purchase (receipt or order confirmation) must be provided for the return to be processed.
Non-Returnable Items:
Sale items and items purchased during promotional events are final sale and cannot be returned or exchanged.
Return Process:
To initiate a return, please contact our customer service team with your order details.
Once your return is approved, you will receive instructions on how to send the item back to us.
Please note that the cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds:
Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 7-10 business days.
Shipping fees are non-refundable.
Damaged or Defective Items:
If you receive a damaged or defective item, please notify us within 48 hours of receiving the order.
We will arrange for a replacement or a full refund, including any shipping charges.
We reserve the right to refuse returns that do not meet the above conditions.
Thank you for shopping with us!
Eligibility for Returns:
Items must be returned within 15 days from the date of purchase.
The item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
A valid proof of purchase (receipt or order confirmation) must be provided for the return to be processed.
Non-Returnable Items:
Sale items and items purchased during promotional events are final sale and cannot be returned or exchanged.
Return Process:
To initiate a return, please contact our customer service team with your order details.
Once your return is approved, you will receive instructions on how to send the item back to us.
Please note that the cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds:
Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 7-10 business days.
Shipping fees are non-refundable.
Damaged or Defective Items:
If you receive a damaged or defective item, please notify us within 48 hours of receiving the order.
We will arrange for a replacement or a full refund, including any shipping charges.
We reserve the right to refuse returns that do not meet the above conditions.
Thank you for shopping with us!